The Ins and Outs of Co-Managed IT
Let’s imagine that your network never fails, your devices stay optimized, and your data is eternally safe. Everything IT hums along swimmingly, and no one in your organization or firm ever worries about solving tech situations, getting back lost time, protecting data, or throwing money at urgent IT needs.
This would be ideal for any organization, regardless of the industry. While peaceful moments like these do happen, the opposite happen as well.
Data becomes horribly disorganized. Worse, it disappears altogether.
Someone from outside of your organization, or even an employee, creates a major security issue.
Employees and associates lose time trying to learn or use new applications.
Remote workers can’t access important data when they need..
To solve IT-related challenges like these and others, many organizations, agencies, and law firms are exploring co-managed IT services. Different than a fully managed IT situation, co-managed IT helps to control IT costs, and get more out of your existing in-house IT team. Let’s take a deeper dive.
What is Co-Managed IT?
In a nutshell, co-managed IT maximizes the capabilities and talents of the people and teams who already support your technology needs. This could be an in-house IT team, or a trusted tech pro you rely on.
No matter who they were, in a co-managed IT situation, they work collaboratively with other IT experts who lend support across the board — from planned rollouts and scheduled upgrades, to persistent issues and urgent IT needs.
Co-managed IT is a multi-layer partnership in every sense. In addition to your existing IT team and outside IT partner, your leadership team also plays an active role.
A co-managed IT situation teams experts from inside and outside of your organization together to improve network security and efficiency, eliminate downtime, streamline data, build out remote and hybrid work opportunities, and much more.
As a co-managed IT partner, you can expect the following from Brightstone:
To help supercharge your internal IT team. We take on specific IT tasks based on what your current tech team needs. This might be overflow work, complicated configurations, urgent security, or something else. Meanwhile, your existing IT team focuses on their part of the equation, and the areas they excel in.
We help you strategize and plan hardware and software updates so you can scale operations, add efficiencies, and create a more secure environment and infrastructure.
We also focus on taking away as much stress as possible.
With Brightstone, you can rely on outside expertise that supports your existing IT team, as well as your entire organization or firm. We work with you when you need us, which helps you control costs, rather than hiring additional full-time support.