CONTACT
Tell us what you want to accomplish.
An office move, a second location, files you want somewhere you can trust, Wi-Fi that needs to stop dropping, or a system nobody has looked after in years. Call or email and we’ll tell you plainly whether we’re the right fit, and what it would take.
CALL
503-235-1964
Portland, Oregon · business hours, Pacific
support@brightstone.com
Support requests and new project inquiries
HELPFUL TO INCLUDE
What to tell us up front
Where you are, and how many locations.
Roughly how many people and devices are on the network.
What is installed now, if you know — UniFi, Synology, Mac, something else.
What prompted the call: a failure, a move, a build-out, or a system with no one looking after it.
Whether anything is down right now.
Service area — On site throughout the Portland metro area. Remote support and monitoring anywhere.
Existing clients — Email support@brightstone.com to open a ticket, or call if a site is down.
Vendors & referrals — Same address. We read everything that comes in.
Start here
Open a ticket and your details come with it, so you only tell the story once. If something is already in progress, look it up and see where it stands.