ABOUT & CREDENTIALS
Thirty-six years of making technology get out of the way.
Since 1990, Portland businesses have trusted us with the systems they run on, and with the work that lives on them. The technology has changed several times over. Why people stay hasn’t.
What a business needs first today is a network that simply holds. One that carries the laptops, phones, cameras, door locks and card terminals without anyone having to think about it. That’s Ubiquiti UniFi work, and it’s most of what we do.
Right behind it is storage. Your files are years of effort, ideas and memories, and they deserve the same care as the network in front of them. Synology sends clients our way, and we treat that as something to keep earning.
We started in Apple support and we still do it well. Across all of it, the goal hasn’t changed since 1990: you shouldn’t have to understand any of this to use it. If you’re thinking about your infrastructure, something has gone wrong.
Continuity — You are not handed down a tier. The people who know your system are the ones who work on it, year after year.
Portland-based — On-site across the Portland metro area, remote support anywhere.
Independent — No vendor quota to fill. You get what your space actually needs.
THE TEAM
Who you’ll work with
CERTIFICATIONS & PARTNERSHIPS
Credentialed where it counts.
When you trust someone with your network and your files, their credentials should match what they recommend. Ours do.
UBIQUITI — CERTIFICATION
UBIQUITI ENTERPRISE WIRELESS ADMIN
UBIQUITI ROUTING, SWITCHING, & CYBERSECURITY
Held by Rick Hermanson.
UBIQUITI — PROGRAM
UniFi certified installer & support
Registered with Ubiquiti as a certified installer and support provider for UniFi deployments.
SYNOLOGY — PARTNERSHIP
Synology Referral Partner
Synology refers prospective clients in the region directly to Brightstone.
APPLE — CONSULTANTS NETWORK
Apple Consultants Network member
Member of the Apple Consultants Network, and NW Regional Champion for the region.
APPLE — CERTIFICATIONS
Apple Certified Technical Coordinator & Support Professional
Held by Rick Hermanson across macOS releases from 10.1 through 10.13, with Mac Integration Basics and Mobile Technology Competency alongside.
CWNP — CERTIFICATION
CWNP Certified Wireless Technician
Held by Rick Hermanson.
Rick Hermanson
Chief Technologist
Lynn Moyers
Store Manager
Kristin Bannister
Marketing and Operations Lead