An assistant takes the details. A person reads every one.
We have been working with Brightstone for a few years now. Rick and his team are professional, knowledgeable, and responsive. They consistently go out of their way when needed to ensure our dental practice runs smoothly.
Jeff Wolfe
Rick has been a life saver for me countless times for the last 8 years for my Apple needs. He's incredibly smart and resourceful, and best of all - when I am freaking out over some 'impossible' problem - Rick is calm and gets things fixed everytime I have needed him. Thank you Rick for your professionalism. Definitely a 6 star on a 5 star scale.
Stuart Emmons
Working with computers my whole career and relying on them to work and function as I am used to, having Brightstone as our IT support has been invaluable. They are always responsive, patient and dedicated to taking on any of the issues that arise. Their expertise and support has saved our business hours of headache. Knowing that Brightstone is on our team for all things technical is a relief.
Bryan Potter
Brightstone saved the day! And some! I had a dead MAC, worse it was my primary workstation with no backup. Hard lesson learned. Bridgestone recovered my drive, installed new hardware and gave me a simple path/tips on backing up my data to safeguard my design business. If I ever have another hardware crash Richard at Brightstone will be my first call.
Bull Elk
My company has been fortunate to be working with Brightstone since 2013. They have worked with us from the beginning doing a simple NAS Drive system all the way to a synology server as the company grew. Richard has always provided great customer service, and I would highly recommend them!
Brett Laurila
I had issues with my MAC and was referred to Rick; Rick helped me install a software which detected two malwares which were then successfully deleted. However, the computer developed connecting issues and I contacted Comcast and Apple Support and was able to finally have the computer run as it should. Through all this Rick was patient, supportive, and always available; it was very generous of him to NOT charge me anything for his time and the malware deletion. I would recommend using Brightstone Macintosh Consulting without any hesitation. Thank you Rick!!! My computer is running beautifully without those malwares.
Christina Dodge
Brightstone service is timely, efficient and thorough. Each person on staff at Brightstone answers questions I barely know how to ask and bring solutions to keep matters secure and up to speed. This company is forward thinking and knows how to organize tech to be ready for expansion for your business.
Joanne Stone
When it comes to Apple tech support, don’t waste your time or money on anyone other than Brightstone. I have a small business and Rick Hermanson has gone above and beyond to meet our needs and anticipate what we need to stay up and running. I couldn’t be happier with the service, expertise, and timeliness.
Ruth Culham
We have been working with Rick & his teams for many years. His service & expertise is excellent and very reliable. We will be continuing using his services!
Jean Bui
Rick is knowledgeable, efficient, and will be able to handle your Mac needs, whatever they may be.
Tim Grabe
Outstanding. Knowledgable. Available. Great service for over 10 years.
Sam Gruner
Reviews from Google
