Apple
Certified
.
Approved
In the grand scheme, technology is here to make sure business happens. But what happens to business when nothing’s happening? Our technology services and solutions help you avoid having to answer that question.
We do what it takes to keep your technology - and your business - rolling along. If your data leaves without saying goodbye, we bring it back. If your system’s vulnerable, we protect it. If a machine gets sick, we heal it. If one dies . . . well, we help you pick out a new puppy.
CRITICAL RESPONSE
The words "critical" and "response" don't sound good when said together, and they don't feel good when it's your crisis.
► Resuscitate servers, workstations, handhelds and more.
► Retrieve critical data.
► Reset your network connection.
► Protect your network and machines against viral and hacker threats.
PLANNING
Whether your business is starting up or starting to grow, creating a strong technology plan helps you get the most out of your technology budget while avoiding direct and indirect technology costs going forward.
► Select the right server, hardware and software to support business processes and daily operations.
► Equip your knowledge workers with secure, remote access.
► Prepare for upgrades and updates ahead of time.
► Create an infrastructure that allows for remote support.
PERFORMANCE AGREEMENTS
We take our partnerships seriously, and value the faith that our clients have in us. Our Performance Agreement, therefore, represents our promise to keep things performing well.
► Offering proactive solutions that truly are in the best interest of your company and your people.
► Ensuring that your computers and connections continue to perform at their best.
► Providing technology insight, advice and expertise that support your strategic business decisions.
► Being available when you need us.
REMOTE SUPPORT
Remote support puts our techs in your machines the instant you need them.
► Cost-effective troubleshooting and solutions.
► Faster fixes without having to wait for us to reach your office.
► Less downtime.
► Greater security thanks to additional backup systems.
In addition, one of the unintended benefits of remote support is that it's about as green as technology gets, since we won't be idling in traffic waiting to get to you.
TRAINING
As much as we love solving technology issues, we get a bigger thrill by supporting our clients’ internal IT people, or empowering their own inner-geek.
► Train your staff to handle as many technology needs as possible within their ability and comfort level.
► Gain greater control over IT costs.
► Identify and solve technology challenges as soon as they arise.
► Provide faster support for office staff and remote workers.
ONSITE SUPPORT
Even with Remote Support, we're still happy to jump in the car or on a bike to visit your office.
► Resolve tech issues that require an onsite visit.
► Set up and install workstations, servers and software.
► Troubleshoot and repair any machines that are on life support.
► Make sure workstations, servers, printers, etc. are getting along with each other.
BUSINESS OPTIMIZATION
Optimizing your business means making your business better, your clients happier, and your employees smile. Essentially, it’s about making things run the way you want and need them to run.
► Support graphic applications with color calibration and management.
► General troubleshooting, checkups and routine maintenance.
► Switch machines to new platforms and operating systems.
► Transfer and backup critical data.
► Enjoy the support of an experienced team for less than the costs of hiring a low-level, "learning on the job" tech.